Careers at AMERIND

Join Our Team. Make a Difference at AMERIND.

At AMERIND, every team member contributes to our mission of Tribes Protecting Tribes. When you join our team, you will help ensure that our clients and policyholders can access the affordable and sustainable services that protect Tribal Nations, businesses, and individuals.  

Our organization is searching for exceptional individuals interested in the success of our mission and the well-being of our client base. Please find a list of current open positions below.

Claims Representative

Job Summary
Handles first and third party property and liability claims for Homeowners and Commercial lines. Investigates and prepares property damage estimates utilizing industry-standard software. We should also have familiarity with general claims handling software. Should have exceptional verbal and written communication skills.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Problem-solving and analytical thinking
  • Strong verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Interest in discovering and developing new ideas
  • Service and people-oriented
  • Agile and adaptability in decision making
  • A problem-solving approach that suggests trustworthiness
  • The familiarity of technology infrastructure and user of technology tools

Customer Experience Manager

Job Summary
The Customer Experience Manager performs a variety of duties to secure new business and ensure optimized interaction between AMERIND and its Members and Clients by developing and implementing strategies to (1) ensure such interactions reflect positively on the company and (2) lead to new business development with existing and new Clients.  This position maintains a high level of customer service through building relationships with Members, Clients, and Brokers to retain, develop and increase sales and marketability of AMERIND’s products and business lines.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Bachelor’s degree in related field.
  • Valid Driver’s License
  • Must be able to successfully pass a background investigation

Senior Claims Representative

Job Summary
Incumbent handles first and third party property and liability claims for homeowners and commercial lines. Investigates and prepares property damage estimates utilizing industry-standard software. Should also have familiarity with general claims handling software. This individual demonstrates positive and professional relationships with members, brokers, and clients.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Problem-solving and analytical thinking
  • Strong verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Interest in discovering and developing new ideas
  • Service and people-oriented
  • Agile and adaptability in decision making
  • A problem-solving approach that suggests trustworthiness
  • The familiarity of technology infrastructure and user of technology tools

Senior Workers’ Compensation Claims Representative

Job Summary

The Senior Workers’ Comp Claims Representative handles Tribal Workers’ Compensation claims and is responsible for all technical aspects of claims management for assigned files, including compliance with the AMERIND Risk Benefit Endorsement, Tribal Ordinances (when applicable) and all established performance guidelines.  This individual demonstrates positive and professional relationships with Members, Brokers and Clients. Through and in coordination with TWC Manager, this position also consults with Executive level Officers, as necessary, for the resolution of case and claims issues. Individual will also monitor developments in the field, clients, and customers to evolve AMERIND WC programs and policies.  

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Problem-solving and analytical thinking
  • Strong verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Interest in discovering and developing new ideas
  • Service and people-oriented
  • Agile and adaptability in decision making
  • A problem-solving approach that suggests trustworthiness
  • The familiarity of technology infrastructure and user of technology tools

Temporary Office Assistant

Job Summary

Performs a variety of administrative and staff support duties for AMERIND operations. 

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Professional presentation
  • Customer service oriented
  • Attention to detail
  • Verbal and written communication skills

Training Specialist

Job Summary
Conducts training needs assessments for departments and employees; evaluates, coordinates, designs, and/or delivers a comprehensive range of training and education programs for both internal staff and external clients.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Professional presentation
  • Customer service oriented
  • Attention to detail
  • Verbal and written communication skills

Underwriting Tech

Job Summary
To provide technical assistance and support services to the Underwriting team and management, with appropriate approval.  Underwriting tech handles several aspects of policy processing and issuance, which include new business and/or renewal preparation; endorsement processing; cancellations; and/or all other policy processing associated tasks.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Strong ability to multi-task on multiple tasks and projects
  • Ability to learn and take excellent notes.
  • Strong verbal and written communication skills
  • Knowledge of underwriting skills

Underwriter I

Job Summary

Review individual applications for insurance to evaluate degree of risk involved, determine acceptance of applications, coverage amounts and premium for personal or commercial lines business.  Responsible for retention of new and existing business in accordance with company underwriting philosophy and individual level of authority. This individual also maintains positive and professional relationships with broker partners, third party administrators or financial

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Valid Driver’s license
  • No felony, theft or fraud convictions
  • Must be able to successfully pass a background investigation
  • Must maintain confidentiality and discretion at all times

Workers’ Compensation Claims Representative

Job Summary

Incumbent handles Tribal Workers’ Compensation claims. Responsible for all technical aspects of claim management for assigned files including compliance with the AMERIND Risk Benefit Endorsement, Tribal Ordinances (when applicable) and all established performance guidelines. Caseload will consist of medical only claims and less complicated loss time claims.  Should also have familiarity with general claims handling software. This individual demonstrates positive and professional relationships with Members, Brokers, and clients  

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Problem-solving and analytical thinking
  • Strong verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Interest in discovering and developing new ideas
  • Service and people-oriented
  • Agile and adaptability in decision making
  • A problem-solving approach that suggests trustworthiness
  • The familiarity of technology infrastructure and user of technology tools

Workers’ Compensation Claims Representative II

Job Summary

Incumbent handles Tribal Workers’ Compensation claims. Responsible for all technical aspects of claim management for assigned files including compliance with the AMERIND Risk Benefit Endorsement, Tribal Ordinances (when applicable) and all established performance guidelines. Caseload will consist of medical only claims and less complicated loss time claims.  Should also have familiarity with general claims handling software. This individual demonstrates positive and professional relationships with Members, Brokers, and clients.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Problem-solving and analytical thinking
  • Strong verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Interest in discovering and developing new ideas
  • Service and people-oriented
  • Agile and adaptability in decision making
  • A problem-solving approach that suggests trustworthiness
  • The familiarity of technology infrastructure and user of technology tools

INTERN: Report Writer (IT)

Job Summary
Interacts directly with the senior report writers and other teams throughout the company to deliver reporting solutions and projects, translating numbers into common insurance language to help the company make better business decisions. This position will help build business intelligence and reporting solutions, producing a range of reports, dashboards, and other solutions. This role will compile data from disparate sources connecting the dots between unrelated systems to create good data integration onto reports. Enhance existing reports using various business intelligence tools, through information available in the data warehouse in order to deliver report solutions and reporting packages, database solutions, as well as maintenance of existing services and deliverables related to reporting needs.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Communicative and detail oriented
  • Teamwork and Collaboration skills
  • Problem solving/Analysis
  • High Quality Technical capacity
  • Perseverance
  • Productivity

For more information about joining the AMERIND team, please call (505) 404-5000.

INTERN: Data Analyst (IT)

Job Summary
With the guidance of the Senior Data Analyst, interacts directly with AMERIND teams to deliver quality data analysis initiatives and requests. Identify and interpret data sets from various sources, translating numbers into common insurance language to help the company make better business decisions. Be proactive with gaining experience in the database information systems; work out smarter solutions to more complex data issues to support senior level analysts’ reporting needs. Gathers data requirements from various departments and maps a data blueprint for reports. Performs data collection, compilation, and analysis for projects directed by senior data or business analysts.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Communicative and detail oriented
  • Teamwork and Collaboration skills
  • Problem solving/Analysis
  • High Quality Technical capacity
  • Perseverance
  • Productivity

INTERN: Quality Assurance (IT)

Job Summary
Develops and executes software test plans in order to identify software problems and their causes. Performs and maintains software builds and configuration management controls for company products.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Communicative and detail oriented
  • Teamwork and Collaboration skills
  • Problem solving/Analysis
  • High Quality Technical capacity
  • Perseverence
  • Productivity

INTERN: Underwriting

Job Summary
To provide technical assistance and support services to the Underwriting team and management, with appropriate approval. Underwriting tech handles several aspects of policy processing and issuance, which include new business and/or renewal preparation; endorsement processing; cancellations; and/or all other policy processing associated tasks.

This job description does not represent an inclusive list of all duties encompassed in this position.

Position Characteristics and Competencies

  • Professional presentation
  • Customer service oriented
  • Attention to detail
  • Verbal and written communication skills

AMERIND is an equal employment opportunity employer exercising Native American preference in employment and training as authorized in section 7 (b) (1) of P.L. 93-638. No person will be discriminated against in employment because of race, creed, religion, sex, age, color, national origin, physical handicap, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, or political affiliation. This policy applies to all terms, conditions, and privileges of employment. AMERIND hires individuals based on their qualifications for the job. To the greatest extent feasible, preference will be given to qualified Native American and Alaskan Natives for employment and training opportunities. We encourage you to contact our Human Resource Department for job inquiries.